Tag: global hosting

Why 24×7 Support Matters — And How Hosteons Delivers It, Every Day of the Year

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Whether you’re managing a mission-critical website, deploying a new app, or just running your personal VPS — one thing’s certain: issues don’t follow a 9 to 5 schedule.

That’s why at Hosteons, we provide true 24×7 support, all year round — including weekends and holidays. No “we’ll get back to you Monday.” No long delays. Just real help, when you need it most.

🧑‍💻 What Does 24×7 Really Mean?

Plenty of hosting providers advertise 24×7 support — but what they often mean is:

  • A chatbot after hours
  • Delayed responses overnight
  • Email-only support with 24–48 hour SLAs
  • Tier 1 agents without real resolution access

At Hosteons, we take it seriously. When we say 24×7, we mean it:

  • 📩 Submit a support ticket any time, any day
  • 🔧 Get real, human responses — not bots
  • 🕒 Fast replies — even on weekends and holidays
  • 💡 Help with everything from reboots to complex technical issues

🌍 Global Infrastructure Means Global Support

Our customers span multiple time zones, from North America to Asia — and your business doesn’t stop when ours sleeps.

That’s why we’ve built a globally distributed support team to make sure someone is always there:

  • VPS issues? We’re on it.
  • Need RDNS changes at midnight? Handled.
  • Web hosting not resolving? Already being checked.

No matter when you need help, we’re ready.

🚀 Why This Matters to You

Whether you’re a solo developer or running a growing business, downtime or unresolved issues can cost:

  • 💸 Lost revenue
  • 🧠 Wasted time
  • 😤 Frustrated customers

With Hosteons 24×7 support, you don’t have to wait — or worry.

✅ For developers:

Get technical answers fast, even during late-night deployments.

✅ For businesses:

Stay confident that your infrastructure is backed by real people.

✅ For resellers:

Deliver better service to your clients, knowing we’ve got your back.

🧰 Support + Tools = A Complete Ecosystem

We’re not just available — we’re efficient. Our support is backed by:

🗓️ Every Day Is a Support Day at Hosteons

There’s no “we’ll check Monday” here. Our clients get help every day, at every hour — because that’s what we’d expect, too.

If you’ve been burned by slow replies, missing weekend tech teams, or useless bots… you’ll find things different at Hosteons.

📣 Try Us Out Today

Whether you need a simple VPS, high-performance VDS, or web hosting with peace of mind — we’re ready to support you, 24×7.

👉 Explore our plans

📩 Reach support anytime

Because real support shouldn’t take a day off.

How Tariffs Can Affect the Hosting Industry (And Why It Matters to You)

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Most people associate tariffs with the prices of cars, electronics, or imported goods — not web hosting. But behind the scenes, tariffs and trade restrictions can have a big impact on how much you pay for hosting, how fast your site runs, and whether your favorite provider is even available in your country.

In this tutorial-style article, we’ll break down what tariffs are, how they affect the hosting industry, and how Hosteons stays resilient even when the global landscape gets rocky.

🌍 What Are Tariffs?

Tariffs are taxes or duties imposed by governments on imported goods and services. They’re often used for:

  • Protecting local industries
  • Retaliating in trade wars
  • Generating revenue

When applied to hardware, software licenses, or data center infrastructure, these tariffs can increase operational costs for hosting companies.

🏢 How Tariffs Impact the Hosting Industry

The hosting industry relies on a global supply chain — servers, storage, networking gear, energy, and support services are often sourced internationally. Here’s how tariffs can shake things up:

🔺 1. Increased Hardware Costs

Tariffs on processors, SSDs, memory, and networking equipment can raise the cost of setting up or expanding data centers. Providers may:

  • Delay upgrades
  • Increase plan pricing
  • Reduce performance per dollar

🔺 2. Software Licensing & Control Panels

Some countries may place tariffs or access restrictions on imported software like:

  • Control panels (e.g., cPanel, Plesk)
  • Security tools
  • Enterprise management systems

This can lead to higher licensing fees or fewer features for customers.

🔺 3. Restricted Access or Payment Barriers

Tariffs are often accompanied by sanctions or export restrictions, meaning:

  • Providers may block access to customers in certain countries
  • Users may be unable to pay using local or international methods
  • Entire services may be geo-blocked or legally unavailable

🔺 4. Slower Supply Chain & Hardware Delivery

Increased customs inspections and import duties delay data center expansions — which impacts:

  • Server availability
  • Provisioning speed
  • Cloud reliability in high-demand regions

💡 Real-World Examples

  • In past years, US-China trade tensions led to increased costs for server components, affecting global pricing.
  • Sanctions on Iran, Russia, and other regions caused many hosting companies to withdraw services entirely.
  • Brexit led to complications in data flow, payment processing, and legal compliance for hosting in/from the UK.

✅ How Hosteons Remains Resilient

At Hosteons, we built our infrastructure to withstand global instability, including tariff risks.

Here’s how:

🏢 Singapore-Based Operations

Singapore is known for its political neutrality, stable trade policies, and being a tech-friendly hub — making it an ideal base for global operations.

🌐 Global Server Locations

We deploy servers in multiple countries, so we’re not dependent on one market or jurisdiction. If one region faces restrictions, your services stay online.

🔄 Multiple Payment Gateways

We support over 15+ payment options, including:

  • Credit/Debit cards
  • PayPal
  • Crypto (BTC, USDT, ETH, DOGE, etc.)
  • Alipay, UnionPay, Dragonpay, QRIS, and more

This ensures clients worldwide can still access and pay for our services even if traditional methods are blocked.

💻 DirectAdmin Over cPanel

Unlike some providers, we use DirectAdmin, a lightweight and cost-effective alternative that avoids high licensing tariffs and offers full control without inflating costs.

🧠 What Can You Do as a Hosting Customer?

  • Choose providers with multi-region presence (like Hosteons)
  • Prefer those who accept alternative payments (like crypto or local gateways)
  • Understand where your server is hosted and how it might be affected by geopolitical events
  • Consider self-hosting or using VPS options for more control during unstable periods

🚀 Hosting You Can Rely On — Even When Markets Aren’t

Tariffs, trade wars, and restrictions aren’t going away — but that doesn’t mean your online presence has to suffer.

Hosteons is built to be resilient, globally accessible, and future-ready — no matter how the world shifts.

👉 Explore our VPS and Reseller Hosting plans today:

https://hosteons.com

📨 Have questions? We’re happy to help:

https://my.hosteons.com